Cancellation and Refund Policy

“Clients/Purchasers” signifies an individual who has joined and is enlisted with Book Your Tiffin for the utilization or expected use/acquisition of the Merchandise/Administrations.

“Seller/Home Culinary specialist/Vendors” signifies a food and drink provider or business or foundation having sole liability regarding furnishing food and refreshment administrations enrolled with Book your Tiffin.

“Dinners” signifies home food and refreshments for example Indian Cooking, Pastry kitchen Things, Pickles, Juices, and so on ready by Home Gourmet specialists who are enlisted on the Book your Tiffin Home Culinary expert application.

References to Home Culinary Specialist will incorporate such party’s replacements, representatives, allowed trustees, and any people determining title under it.

 Cancellation Policy

• If a Home Culinary expert acknowledges everyday food orders, there is no choice but to drop the request.
• On account of a development food request, if a Home Cook acknowledges a development food request 1 day before the genuine conveyance day, then there is no choice but to drop the request. Notwithstanding, a Home Gourmet expert has the choice to drop a development food request 2 days before the genuine conveyance day.
• Everyday food request is a non-refundable request if it is acknowledged by the Home Culinary specialist.
• A client can drop a day-to-day food request if the request isn’t acknowledged by the Home Culinary expert for 30 minutes (approx.) from the hour of putting in the request. For this situation, the all-out request esteem, including conveyance charges, will be credited to the client’s wallet.
• If the Home Culinary expert doesn’t acknowledge the everyday food request nor does the client drop the day-to-day food request following 15 minutes (approx.), then, at that point, the request will stand dropped 60 minutes (approx.) from the hour of submitting the request.
• On account of a development food request, a client can’t drop the request 1 day before the genuine conveyance day. Notwithstanding, if a client drops a development food request 1 day before the genuine conveyance day, then 15% of the complete food worth will be deducted as scratch-off charges. The remainder of the sum, including conveyance charges, will be credited to the client’s financial balance.
• In the event of a development request, which is set 1 day before the genuine conveyance date, on the off chance that the Home Culinary expert doesn’t acknowledge the request, then, at that point, the request stands dropped following 60 minutes (approx.). Meanwhile, the client won’t have the choice to drop the request.
• In the event of a development request, which is put 1 day before the genuine conveyance date, if the Home Culinary specialist doesn’t acknowledge the request, then, at that point, the request stands dropped following 60 minutes (approx.). Meanwhile, the client will likewise have the choice to drop the request.
• BYT or the Home Gourmet specialist might drop a request if the item isn’t accessible under any circumstance. Book Your Tiffin will advise the client if so and return any installments that have been made in full in the client’s financial balance.
• BYT claims all authority to gather a punishment for the Orders obliged to be dropped by BYT because of reasons not inferable from BYT, including however not restricted to on the off chance that the location given by the Client/Purchaser is either off-base or falls outside the conveyance zone inability to contact the Client/Purchaser by telephone or email at the hour of conveying the Request booking inability to convey Client/Purchaser Request because of absence of data, heading, or approval from Purchaser at the hour of conveyance or inaccessibility of the relative multitude of things requested by Client/Purchaser at the hour of booking the Request or inaccessibility of the relative multitude of things requested by the Client/Purchaser at the hour of booking the Request. Nonetheless, in the impossible occasion of a thing in a Request being inaccessible, BYT will contact the Purchaser on the telephone number given to us at the hour of putting in the Request and illuminate the Purchaser regarding such inaccessibility. In such an occasion Purchaser will be qualified to drop the whole Request and will be qualified for a discount to a sum up to 100 percent of the Request esteem in the client’s Ledger.
• In the event of retractions for the reasons owing to BYT or the Seller/Shipper or get and conveyance accomplice.